Shifting from Omni Channel to Connected Customer Experiences
Data is a journey, not a destination. Business leaders need to be decisive about the problems they want to solve with data and analytics and work diligently to solve them.
We’re joined by Lisa Fiondella, Chief Data Officer at Finastra, where we discuss utilizing data to solve real-world problems, making better connections between banks, employees and customers through data and Artificial Intelligence and why risk, revenue, growth and productivity are going to be even more important in the future as we seek to try more effectively serve customers.
(Please note that this podcast was recorded remotely.)
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