Product
D&B Concierge Service
Get personalized guidance from a dedicated expert, understand your business credit profile, and plan practical next steps.
Expert Guidance for Your Business Credit Priorities
Running a business means balancing customers, suppliers, finances, and day-to-day operations. Business credit can add another layer of complexity.
D&B Concierge Service provides ongoing support from a dedicated D&B Concierge Account Manager who can help you understand your business credit profile and plan practical next steps.
D&B Concierge Service also includes D&B Credit Insights Premium and D&B Business Listing Plus1, giving you additional tools and capabilities to support your business credit priorities.
Guidance and Credit Tools to Make Better Business Decisions
Work With a Dedicated Expert
Understand Your Business Credit Profile
Help Preparing Data Submissions
Evaluate Selected Business Relationships
Manage Business Listing Information
Establish or Improve Your PAYDEX® Score, or Get Your Money Back, Guaranteed!
We guarantee our D&B Concierge Service will establish or improve your PAYDEX® Score in 30 days, or we will refund 100% of your purchase.†
Why choose D&B Concierge Service?
D&B Concierge Service: How it Works
Work with a dedicated D&B Concierge Account Manager to understand your business credit profile, prepare information for submission and review, and put included tools to work for your priorities.
Outline Your Priorities
Work one-to-one with a dedicated D&B Concierge Account Manager who takes time to understand your business credit priorities.
Review available profile information, identify areas that may warrant closer attention, and develop a service plan aligned with your needs.
As your priorities change, your account manager can help you revisit the plan and adjust the focus of your support.
Understand What’s in Your File
Review available Dun & Bradstreet scores, ratings, payment history, financial information, company details, alerts, and legal-event information.
Your D&B Concierge Account Manager can help explain what the available information represents, highlight factors that may warrant closer review, and discuss how the information may relate to financing, supplier, customer, contract, or cash-flow decisions you are considering.
Prepare Eligible Information for Review
Identify eligible payment and financial information that may be submitted through D&B Credit Insights Premium for Dun & Bradstreet review and possible inclusion.2
Your D&B Concierge Account Manager can help you understand documentation requirements, organize information before submission, and assist with eligible Custom Statement requests, subject to applicable requirements and Dun & Bradstreet review processes.3
Put Dun & Bradstreet Tools to Work
Use D&B Credit Insights Premium to monitor available profile information, compare scores and ratings with selected U.S.-based businesses, and access Business Information Reports Snapshots on eligible businesses.
D&B Business Listing Plus1 adds tools to manage and distribute selected business listing information. Your D&B Concierge Account Manager helps connect these capabilities to your priorities.
What You Get With D&B Concierge Service
Receive ongoing support from a D&B Concierge Account Manager, an expert who helps you understand available information and organize practical next steps based on your business priorities.
Review available D&B scores, ratings, payment history, financial information, company details, alerts, and legal-event information.
Use available monitoring and alerts to stay informed about changes to business credit information that may warrant closer attention.
Your D&B Concierge Account Manager can help you review relevant changes and discuss appropriate next steps.
Get guidance identifying and preparing eligible payment and financial information before submitting it for Dun & Bradstreet review.2
For eligible Custom Statement requests, your account manager may also provide assistance subject to applicable requirements and Dun & Bradstreet review processes.3
Use included comparison tools and reports to add context when reviewing selected customers, suppliers, partners, or competitors.
Manage and distribute selected business listing information across participating destinations, subject to applicable requirements.1
Revisit your priorities and adjust the focus of support as your business needs, relationships, and goals change.
Get assistance with eligible updates, disputes, account-related requests, and the status of eligible submissions throughout your D&B Concierge Service experience.
Testimonials
What Customers are Saying*
The D&B Concierge Service has been incredibly helpful in guiding us through our report, explaining our scores, and what they mean for our business. Their support over the past few weeks has been invaluable in helping us improve our scores. The overall service has been very professional, and they have been highly responsive to our queries. We recommend this for other businesses looking to understand and improve their financial scores with D&B!
D&B’s Concierge Service has allowed me to have an expert in my back pocket who understands the industry and market and who has unlimited access to business information, not only for PATS and our subsidiaries that’s updated routinely, but also provides easy access to financials reports and in-depth analysis of other companies we’re either currently working with or are potential candidates to work with in the future, whether on the supply or demand side.
We're the small fish competing in a big, big sea, and that's why Dun & Bradstreet is so important to us. It helps strengthen our credibility to help attract customers and vendors to do business with us.
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Need to submit updates to the business information in your Dun & Bradstreet credit file You can review, request updates to, or dispute basic information in your company’s Dun & Bradstreet report, including your payment history and financial statements, all for free over the phone or through D‑U‑N‑S® Profile Manager. Submissions for disputes and requests for updates are subject to verification.
1The information you submit through Business Listing Plus may be reviewed and validated by Dun & Bradstreet (“D&B”). D&B may contact a D&B Registered Company Officer to validate submitted information. D&B cannot guarantee that submissions will be accepted or added to the Company Profile on the D&B Business Directory. Information submitted through Business Listing Plus will not be added to the company’s credit file nor impact a company’s scores and ratings. For D&B Business Listing products that contain distribution services, customer may be required to additionally validate certain business information prior to the distribution of such information.
2Documents submitted through the Credit Insights “Extended Data - Provide Documentation” feature are subject to review, verification, and possible acceptance by Dun & Bradstreet, which means there is no guarantee that the provided documents will be accepted, positively affect, or will not adversely affect your company’s credit file or its credit scores and ratings.
3Vendor participation is voluntary and not guaranteed. Information received is subject to review, verification, and possible inclusion by D&B.
*Similar results are not guaranteed. Dun & Bradstreet does not validate accuracy of customer statements made in customer stories, testimonials, or spotlight articles.
†Promotion valid only for new D&B Concierge Service customers who submit eligible business documents for at least three (3) new unique qualified payment experiences within the first 30 days from their D&B Concierge Service Start Date. Please see the Money Back Guarantee Promotion Terms and Conditions for more information.