Canadian Business Reduces Bad Debt & Increases Cash Flow

As it supplies quality forgings to companies in the U.S. and Canada, this north-of-the-border small business has successfully evolved through the years to react to changing market conditions. They attribute this success to their ongoing commitment to providing customers with quality products that meet and exceed their requirements. To ensure they continue on the same trajectory of success, the company relies on data and analytics from Dun & Bradstreet to make profitable business risk decisions.

The Challenge

In order to identify corporate risk exposure and maintain a healthy cash flow, this industrial manufacturing company needed a clean view into their database – including hierarchical information.

D&B Reports give you a good synopsis of the company’s financial situation.
Anonymous, Controller, Small Business Industrial Manufacturing Company

The Solution

They turned to DNBi, D&B’s innovative, web-based platform that helps businesses transform the effectiveness of their credit management operation. With DNBi, the customer can identify their risk online in an instant, understand exposure across their entire portfolio, make timely, informed decisions using live data, track significant changes and create shared workspaces for better-managed teams.


The Results & ROI

Today, thanks to their partnership with Dun & Bradstreet and efficient use of the DNBi solution, the firm has not only seen a significant decrease in bad debt, but they’ve noted better collaboration between Sales and Finance. With a single view of their data across the business, they’ve been able to deliver the following results:

  • 25% increase in the quote-to-cash cycle
  • A decrease in bad debt by more than 25%
  • An increase in business growth by as much as 25%
  • Up to a 25% increased in operational efficiency