Press Release – Bisnode A Dun & Bradstreet company published its 2020 sustainability report

Bisnode today released its 2020 Sustainability Report, demonstrating another year of continued commitment towards a sustainable future in the ecosystem of data and analytics. 

2020- The year the world transformed. The coronavirus pandemic impacted every person and every business on the planet. While being an obstacle in the fulfillment of the United Nations Sustainable Development Goals (SDGs), it has also paved the way for new ways of thinking when millions of people moved their activities online. We learned what is possible when we make a 180-degree turn. 

In 2020 business travels came to a stop, our employees worked from home, and communicated virtually. Through new ways of working and our efforts to switch to renewable energy, we do not only save time and increase efficiency, we also reduce our climate footprint radically. Last year our CO2 emissions were reduced by more than 30%. In 2021, the efforts to contribute to a low carbon economy will continue.  

“These changes are coherent with our environmental ambition: to set an example for customers, suppliers and partners. We not only aim to live up to our environmental goals, we also constantly challenge our own efforts by measuring and following up on the results and training our employees. Naturally, we follow applicable environmental laws and regulations.” Karolin Wanner, Sustainability Manager – Europe 


It is impossible to overstate the role of digital services have had for the adaptability and resilience most societies have shown in the face of Coronavirus. But with the rapid adoption of digital services come new challenges. Bisnode A Dun & Bradstreet Company’s credit information services have played a vital role in upholding trust and confidence by providing timely and accurate information to creditors on debtors’ financial status and credit worthiness.  

In these uncertain times, products and services are building trust among all market participants and enables safe business and trade despite the pandemic. 

While many providers of digital services flourish in the pandemic, other sectors suffer - traveling and hospitality most notably. Which is why we initiated the Business Corona Index. It provides a snapshot of the current corporate trends that will impact the future of commerce and society and is used by decision makers for free.  

Our sustainability report summarizes our efforts across our focus areas: Digital Sustainability, Diversity and Inclusion, Environmental footprint, and Sustainable value chain.  

2020 sustainability performance highlights include: 

  • Reduction of CO2 emissions by 30%  
  • Implementation of a new supplier management system across all markets  
  • eNPS has gone up from 20 in 2019 to 23 in 2020 
  • Continued focus on diversity with 45% of all employees being women and 31% of leadership positions held by women 
  • Growth of our (decision maker) loyalty NPS score from 35 in 2019 to 37 in 2020 
  • Awarded “Sweden’s best-managed companies” 2020 second year in a row 
  • Support of non-profit organizations in their work to reduce poverty and create access to clean water in developing countries 


The report is prepared in accordance with the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines. Since 2015, Bisnode has been a signatory member of the UN Global Compact, the world’s largest sustainability initiative. 

“Now is the time for transformation. Let’s create a truly sustainable future for businesses, people, and the planet.” Karolin Wanner, Sustainability Manager – Europe 

For more information kindly contact: 
Sustainability Manager Europe 
Karolin Wanner

Media contact: 
International head of Communication & PR 
Lidija Ilic, +46 70 985 30 71,


About Bisnode A Dun & Bradstreet Company: 

Bisnode A Dun & Bradstreet company was acquired by Dun & Bradstreet in January 2021.  

Dun & Bradstreet, a leading global provider of data and analytics, enables companies around the world to improve decision-making and business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk, and transform their businesses. Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity. 


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