Basics of Business Credit

Why Did I Get a Business Credit Notification?

What a Business Credit Notification Might Mean For Your Company

infographic thumbnail

A business credit notification about your company is likely due to a change in your scores and ratings. It’s not unusual for Dun & Bradstreet to reach out to companies when their business credit scores or ratings have changed. If you recently received a business credit notification from Dun & Bradstreet, you probably have questions about how this activity may affect your company. We’ve created an infographic to help you better understand the importance of building and monitoring your business credit file.

Why Did Dun & Bradstreet Contact Me?

Business credit notifications are usually sent out when one or more of the following is true:

Why are My Business’s Credit Scores and Ratings Important?

Your company’s credit scores and ratings can help third parties, including lenders, gauge the company’s financial stability and payment habits. A business’s Dun & Bradstreet credit file is composed of the following scores and ratings:

  1. PAYDEX® Score
  2. Delinquency Predictor Score
  3. Financial Stress Score
  4. Supplier Evaluation Risk Rating
  5. D&B Credit Limit Recommendation
  6. D&B Rating
  7. D&B Viability Rating

Who Would Check My Business’s Credit File?

Understanding your company’s financial health can help partners manage the potential risk of doing business with you. These can include:

  1. New Customers – A client thinking about purchasing your products or materials would want to know if your business is on a sound financial footing.
  2. New Suppliers – Vendors who extend trade credit stand to lose money if you cannot pay them back in a timely manner.
  3. Existing Business Partners – Both customers and suppliers may routinely check up on the state of your company when evaluating new business opportunities.
  4. Lenders – Banks, credit unions, and other financial institutions can routinely check a business’s credit scores and ratings before extending funds.
  5. Surety Companies – Construction firms usually have to obtain surety bonds before they can begin large projects. The surety company may consult a business’s credit scores and ratings.

Unlike personal credit files, anyone can purchase your business’s credit scores and ratings.

Why is My Business Credit File Incomplete?

Dun & Bradstreet uses the information in your business credit file to determine your company’s credit scores and ratings. If you’ve been notified that your D&B business credit file is incomplete, we may be missing:

  • Trade References – Past payment experiences that demonstrate how your company pays it bills.
  • Financial Statements – Dun & Bradstreet cannot access financial documents from private companies. If business owners don’t report this information, it cannot be considered when we determine scores and ratings.
  • Other Business Details – You can contact a Dun & Bradstreet business credit advisor in order to find out what information may be missing from your company’s credit file. Call 1-800-701-7168 to speak with a Credit Advisor.

How Can I Manage My Business Credit File?

Dun & Bradstreet offers a variety of tools to help business owners manage their business credit files. Learn how you can monitor changes to the scores and ratings Dun & Bradstreet assigns to your business for free with CreditSignal®†.


*Inquiries are the number of individual product(s) purchased by a customer(s) on a D&B D-U-N-S® Number in a rolling one-year time period. Although the specific name of the inquiring customer(s) is not available, your product may allow you to see the inquiring customer’s industry.

CreditSignal only indicates that your D&B scores and ratings have changed and alerts you when your business credit file has been purchased. To view actual scores and ratings and learn about what industries are purchasing your D&B file, we recommend that you upgrade to one of our business credit monitoring or credit building solutions. Please note, due to the proprietary nature of these inquiries and inquiry requests, only the industries in which the purchasing customers reside will be revealed.


Why Did I Get a Business Credit Notification infographic

Explore Our Solutions

Manage My Business CreditBuild and monitor your company’s business credit fileLearn More
Monitor Another Company's Credit ReportEvaluate other companies' business credit filesLearn More