Canadian IT Staffing Leader Clicks with D&B to Manage Risk and Drive Growth

Canadian professional staffing company, S.I. Systems, is one of the largest staffing companies in North America. Since 1994, they’ve continually grown, having now expanded to be a national network of more than 100,000 qualified professionals for contract, contract-to-hire and permanent placements in Information Technology across Canada. 

The Challenge

In a business that understands the value of making the right connections, S.I. Systems needed more efficiency in its quote-tocash process. The company wanted to limit their risk exposure and contribute to sales growth opportunities with: 1) The ability to assess a new account quickly and move on that sale quicker 2) A way to identify changes in performance based on Dun & Bradstreet ratings in order to take action immediately to minimize bad debt

Providing data analysis on my portfolio which allows me to quickly identify clients that have increased risk levels and need additional attention.
Brian Bull, CCP CCE Manager, Credit and Collections

The Solution

A trio of Dun & Bradstreet Risk and Finance Management Solutions including DNBi, business credit reports and custom analytics help S.I. stay on top of risk and changes in their portfolio. “New accounts pull credit reports to get a better understanding of who is applying for credit and ensure our data is accurate. Also to monitor monthly our portfolio to see if any changes in ratings and also see how our portfolio is ranked compared to competitors.”


The Results & ROI: Across-The-Board Improvement

Thanks to its partnership with Dun & Bradstreet, S.I. Systems centralized insight for decision-making and gained a single view of their customers across their business:

  • Improving the quote-to-cash cycle by up to 5%
  • Decreasing bad debt between 5 and 10%
  • Accelerating business growth by up to 5%
  • Increasing operational efficiencies between 5 – 10%