Companies in this industry operate physical retail establishments that sell pets, pet foods, and pet supplies. Major companies include PetSmart, PETCO Animal Supplies Stores, and Petland (all based in the US), along with Global Pet Foods and Pet Valu (Canada), and Pets at Home (UK).
Pet ownership drives demand, and spending generally resists economic cycles. Profitability for individual companies depends on the ability to generate store traffic and effective merchandising. Large companies offer low prices and wide selections of both products and services. Small companies compete effectively by serving a local market, selling unique products, offering specialized services, or providing pet expertise. The US industry is concentrated: the four largest companies account for about two-thirds of revenue.
Products, Operations & Technology
Pet food accounts for about 45% of sales, pet supplies for 35%, pet services (including grooming and boarding) 10%, and aquarium products and fish for 9%. The pet food segment primarily consists of dog and cat food. Pet supplies include pet toys, collars and leashes, cages and habitats, and vitamins and supplements.