Companies in the industry provide industrial laundry and linen supply services. Major companies include ARAMARK, Cintas, and UniFirst (all based in the US), along with Berendsen (the UK) and Watakyu Seimoa (Japan).
Demand is driven by employment trends, as swings in hiring impact uniform and garment needs. The profitability of individual companies depends on efficient operations and maintaining low labor costs. Large companies have advantages in centralized laundry plant operations. Small companies can compete effectively by securing favorable locations and by offering specialized services. The US industry is highly concentrated: the 50 largest companies account for about 80% of revenue.
Products, Operations & Technology
Major services include cleaning and renting industrial garments (30% of revenue); bedding, tableware, and cloth napkins, also known as flatwork (20%); other garments (15%); and industrial mats (12%). Other services include supplying wiping cloths, mops, cleaning products, and lint-free “clean room” garments. Linens and uniforms may be sold; rented (includes cleaning); or leased (without cleaning) to customers.