Information Technology Services Industry
Insights from D&B Hoovers

Industry Analysis

Description

Companies in this industry provide services such as software support, computer systems design, and data processing facilities management. Major companies include Cognizant, DXC Technology (formed through the 2017 merger of Computer Sciences Corporation and Hewlett Packard Enterprise), and the technology consulting arm of IBM (all based in the US), along with Accenture (Ireland), Cap Gemini (France), HCL Technologies (India), Infosys Technologies (India), and Tata Consultancy (India).

Competitive Landscape

Demand for IT services is driven by rapid technological advances, but spending depends on the health of the economy. The profitability of companies depends on technical expertise, innovative services, and effective marketing. Large companies have advantages in broad service offerings and global reach, which give them the ability to provide outsourcing services to big corporate customers. Small companies can compete effectively by specializing in market niches or by partnering with larger companies that want to broaden their mix of services. The US industry is fragmented: the 50 largest companies account for about 40% of revenue.

Products, Operations & Technology

Computer systems design, development, and integration services account for about 35% of industry revenue; application design and development services, 25%; and technical support, 10%. IT services companies help clients use computers, software, and communications systems more efficiently. In addition to providing advice on using computer systems, they frequently recommend hardware and software systems to their customers. Firms provide a variety of associated services, including business function outsourcing, data warehousing, systems planning, enterprise resource planning, and training.

Geographic Segmentation

See where the Information Technology Services industry is concentrated geographically and research companies by financials and key corporate data.
Information Technology Services Companies in this Country/Region:
Top Information Technology Services Companies:
626313.7756M | United Kingdom
516705.497448M | Pakistan
182527.0M | United States
114546.562416M | Switzerland
104153.647338M | Australia
72507.918883M | Hong Kong
69000.0M | United States
51154.246694M | China
50545.048119M | Ireland
38760.33M | Canada
37978.036021M | Ireland
34886.058271M | United Kingdom
34120.11751M | Japan
32330.766278M | Germany
28906.411887M | Switzerland
28458.188615M | Japan
26134.0M | Switzerland
26055.45M | United Arab Emirates
21786.09069M | New Zealand
20978.974328M | South Africa
20498.744744M | Japan
20000.0M | United States
19150.0M | Japan
19098.35456M | Hong Kong

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