Overview
zendesk
Founded in 2007, Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Its customer service and sales solutions are built to help organizations address the rise in customer expectations and to craft their customer experiences into a competitive differentiator through Zendesk Support, Zendesk Talk, Zendesk Chat, or Zendesk Guide. Zendesk serves customers in over 30 languages across more than 160 countries.
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Read More Zendesk was acquired an investor group led by Hellman & Friedman and Permira in an all-cash transaction that values the company at approximately $10.2 billion in late 2022.
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Read More Zendesk was acquired an investor group led by Hellman & Friedman and Permira in an all-cash transaction that values the company at approximately $10.2 billion in late 2022.
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TOM EGGEMEIER
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Contacts
Get in Touch with 4 Principals* and 1,755 Contacts
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TOM EGGEMEIERChief Executive Officer
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Financial Data
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All financial statement data is in millions except per share data | Source: Morningstar
| Cash Flow (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Net Operating Cash | $170 | $26 | $89 |
| Net Investing Cash | -$159 | -$382 | -$67 |
| Net Financing Cash | $59 | $564 | $48 |
| Net Change in Cash | $70 | $208 | $71 |
| Cash at Beginning of Period | $408 | $200 | $129 |
| Cash at End of Period | $477 | $408 | $200 |
| Capital Expenditure | -$29 | -$39 | -$47 |
| Assets (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Current Assets | |||
| Cash and Cash Equivalents | $476 | $405 | $197 |
| Accounts Receivable | $274 | $199 | $128 |
| Inventories | $ | $ | $ |
| Other Current Assets | $669 | $671 | $368 |
| Asset Summary | |||
| Total Current Assets | $1,419 | $1,276 | $693 |
| Tangible Fixed Assets | $168 | $178 | $192 |
| Intangible Assets | $20 | $27 | $37 |
| Total Assets | $2,451 | $2,157 | $1,515 |
| Liabilities (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Current Liabilities | |||
| Accounts Payable | $49 | $15 | $38 |
| Short-Term Debt | $140 | $132 | $ |
| Other Current Liabilities | $722 | $545 | $440 |
| Liability Summary | |||
| Total Current Liabilities | $911 | $693 | $479 |
| Long-Term Debt | $979 | $936 | $483 |
| Other Long-Term Liabilities | $4 | $8 | $8 |
| Total Liabilities | $1,962 | $1,725 | $1,057 |
| Stakeholder's Equity (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Equity | |||
| Common Stock | $1 | $1 | $1 |
| Retained Earnings | -$1,140 | -$917 | -$699 |
| Equity Summary | |||
| Total Equity | $489 | $432 | $458 |
| Shares Outstanding | 121,600,000 | 117,500,000 | 113,081,000 |