Netcracker Inc. provides software and consulting, professional, and managed services to telecommunications service providers, cable operators, corporate enterprises, and government agencies. The NEC subsidiary's offerings, which include IT infrastructure management services, allow customers to manage their telecommunications assets and provide telecommunications services. Netcracker's software includes tools for network inventory, order management, telecom cost management, and customer impact analysis, among other functions. Customers have included Orange, Telstra, TELUS, and Sprint.