Overview
ServiceSource is a leading provider of BPaaS solutions that enable the transformation of go-to-market organizations and functions for global technology clients. It designs, deploys, and operates a suite of innovative solutions and complex processes that support and augment clients' B2B customer acquisition, engagement, expansion, and retention activities. The ServiceSource CJX solution suite has been built on three primary solution pillars, encompassing
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Read More digital sales, customer success, and channel management, all underpinned by enabling competencies centered around highly trained people, proprietary processes, and best-in-class technologies. The NALA (North America and Latin America) accounts for more than 55% of the company's sales.
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Read More digital sales, customer success, and channel management, all underpinned by enabling competencies centered around highly trained people, proprietary processes, and best-in-class technologies. The NALA (North America and Latin America) accounts for more than 55% of the company's sales.
Read Less
Chris A Caldwell
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Management, Scientific, and Technical Consulting Services
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Professional, Scientific, and Technical Services
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Business management consultant
Accounting, Tax Preparation, Bookkeeping, and Payroll Services
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Advertising, Public Relations, and Related Services
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Architectural, Engineering, and Related Services
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Computer Systems Design and Related Services
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Legal Services
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Other Professional, Scientific, and Technical Services
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Scientific Research and Development Services
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Specialized Design Services
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Contacts
Get in Touch with 3 Principals* and 92 Contacts
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Chris A CaldwellChief Executive Officer
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Financial Statements
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Financial data as of ? (12 month period) in USD
Annual Revenue 2021
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USD
Actual
All financial statement data is in millions except per share data | Source: Morningstar
| Cash Flow (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Net Operating Cash | $4 | $0 | $12 |
| Net Investing Cash | -$4 | -$8 | -$10 |
| Net Financing Cash | -$6 | $14 | -$1 |
| Net Change in Cash | -$6 | $7 | $1 |
| Cash at Beginning of Period | $36 | $29 | $28 |
| Cash at End of Period | $31 | $36 | $29 |
| Capital Expenditure | -$4 | -$8 | -$10 |
| Assets (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Current Assets | |||
| Cash and Cash Equivalents | $29 | $34 | $27 |
| Accounts Receivable | $44 | $39 | $42 |
| Inventories | $ | $ | $ |
| Other Current Assets | $9 | $9 | $7 |
| Asset Summary | |||
| Total Current Assets | $81 | $82 | $76 |
| Tangible Fixed Assets | $42 | $60 | $73 |
| Intangible Assets | $ | $ | $ |
| Total Assets | $132 | $153 | $161 |
| Liabilities (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Current Liabilities | |||
| Accounts Payable | $1 | $1 | $4 |
| Short-Term Debt | $10 | $15 | $ |
| Other Current Liabilities | $34 | $34 | $32 |
| Liability Summary | |||
| Total Current Liabilities | $44 | $50 | $36 |
| Long-Term Debt | $ | $ | $ |
| Other Long-Term Liabilities | $1 | $2 | $3 |
| Total Liabilities | $65 | $77 | $73 |
| Stakeholder's Equity (mil) | 2021 | 2020 | 2019 |
|---|---|---|---|
| Equity | |||
| Common Stock | $0 | $0 | $0 |
| Retained Earnings | -$319 | -$305 | -$286 |
| Equity Summary | |||
| Total Equity | $67 | $75 | $88 |
| Shares Outstanding | 99,112,000 | 97,127,000 | 94,851,000 |