Convergys is conversant in the languages of global customer satisfaction, 58 languages to be exact. The company provides business services designed to maximize customer service, acquisition, and retention from about 140 customer contact centers in more than 30 countries. Convergys' call center agents handle customer service interactions such as account service, billing inquiries, and technical support. The company targets customers in industries such as communications, financial services, technology, retail, healthcare, and government. US customers supply about 75% of Convergys' revenue.
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Essential information for a successful call
- EMPLOYEES (This Site) 800
- EMPLOYEES (All Sites) 115,000
- SALES (MIL USD) 2,792.1
- Incorporated 2018
- FISCAL YEAR END DEC
Get in Touch with 6,519 Contacts
Dennis J PolkChief Executive Officer
CHRISTOPHER A CALDWELLPresident
MARSHALL W WITTChief Financial Officer
STEVEN L RICHIESecretary and Senior Vice President