Overview
Who you gonna call when you need a more efficient call center? Try AMC Technology. The company's software enables call centers to integrate multiple channels of communication -- including phone, interactive voice response, Web chat, e-mail, and paging -- with their customer relationship management (CRM) systems, making customer data readily available to contact center agents. AMC also provides connectors that control communication between media
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Read More channels, CRM applications, and computer telephony integration (CTI) middleware. AMC was founded in 1995.
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Read More channels, CRM applications, and computer telephony integration (CTI) middleware. AMC was founded in 1995.
Read Less
Anthony Uliano
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