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A Fast, Simple and Accurate Resolution Every Time

The D&B Customer Service Team provides one touch support through multiple channels for customers and prospects alike, so that our business partners realize the value of every product and service we share. We provide world-class, value-added service and support to our customers by maintaining over 90% customer satisfaction. Innovation through relationships is the foundation on which our Customer Service Team is built and our emphasis is on providing a fast, simple and accurate resolution every time.

Answers to Our Most Commonly Ask Questions
Does my company have a DUNS number?

Having a D-U-N-S number allows businesses to have access to their D&B business credit scores, and to do business with the government and large retailers that may require that duns number. You can look up and see if your company has a DUNS number by using one of the below.

How do I register for a DUNS number?

Getting a D-U-N-S number enables businesses to start the process of building their business credit. The D&B D-U-N-S Number is the most recognized and widely used business identification number in the world. US business owners or registered principals may register for a DUNS number through our free iUpdate service. Canadian business owners can register for a DUNS number on the DNB Express site.

How do I update my company information?

Company Update Introduction Document - Updates and corrections to your Dun & Bradstreet information for a US company must be made and submitted through our free iUpdate site. If your company is located in Canada you can make these changes by calling 1-800- 463-6362.

How do I obtain a report for another company?

We don't just provide data. We deliver what you and your teams need to know now to accelerate your organization's growth and maximize its performance. Whether you're making decisions about a customer's creditworthiness, a supply chain partner's reliability or a prospect's value, our products equip you with the right insights to move ahead of your competition.

Do not have a contract with Dun & Bradstreet order on our retail sites.

How do I reset my password?

You can easily reset your password by clicking on the Forgot your Password link on the tool that your company uses to pull up information on other companies. If the password reset function does not work call our customer service department at 1-800-234-3867.

Are you trying to do business with the government?

How to Introduction Document - Updates and corrections to your Dun & Bradstreet information for a US company must be made and submitted through our free Government iUpdate site. Whether you want to see if you already have a DUNS number, request a new DUNS number to be created for your company or update your information for your current DUNS number, please follow this link below.

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