With facilities in Texas, Louisiana and Illinois, CITGO Refining and Chemicals Company is a leading refiner of fuels and petrochemicals. Its products include automobile gasoline, diesel fuel and assorted chemicals used in the manufacture of CDs, carpet, aircraft and many other goods.
The Challenge: Limit Risk, Fuel Unlimited Growth
CITGO required a solution that let it help its sales department close deals more quickly and leverage data insights to drive profitable growth, limit its risk exposure and better detect and prevent fraud.
The Solution: Significant Declines In Bad Accounts
By tapping into Dun & Bradstreet’s Risk Management Solutions, CITGO was better prepared to balance its risk exposure with maintaining a more robust cash flow. Dun & Bradstreet’s Business Credit Reports in particular have proven useful in customer service calls requiring deeper insight.
The Results & ROI: "Making Good Credit Decisions"
Closing more deals with the right customers, improving operational efficiency and reducing bad debt have all resulted from CITGO’s partnership with Dun & Bradstreet. In addition to streamlining sales and finance collaboration and better detecting and preventing fraud, CITGO…
- Decreased bad debt by more than 25%
- Increased business growth by more than 25%
- Increased operational efficiency by more than 25%