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AgoNow Streamlines its Business with Cloud-Based Credit Management

Driving Company and Customer Growth by Implementing Dun & Bradstreet's DNBi Risk Management for NetSuite

AgoNow is an industrial wholesaler and channel solutions provider that partners with distributors, resellers, and manufacturers to grow their businesses. The company focuses on leveraging technology to improve and introduce supply chain efficiencies that will prove more profitable to both AgoNow and its customers.

Since implementing Dun & Bradstreet’s DNBi Risk Management for NetSuite, AgoNow onboards customers faster, enables sales team members to perform credit verifications, and makes better, faster credit decisions.

In our previous business, getting a new customer on the books could take two to 10 days. Now we can complete the process within hours.
Mike Denning, CIO and VP of Operations, AgoNow

The Challenge: Better Credit Risk Management To Drive Profitable Growth

A streamlined credit management process plus increased visibility and control are what AgoNow required from a cloud-based platform. Because the sales team was in control of the credit verification and the customer relationship, they needed greater visibility into customers’ credit risk and in-depth, at-a-glance insights for faster decision making.


The Solution: An Intelligent Risk-Management Solution

AgoNow chose DNBi Risk Management for NetSuite’s best practice credit check and risk management solution to make better, faster credit decisions on new and existing applications.

By combining Dun & Bradstreet’s data with NetSuite’s cloud-based platform, AgoNow not only accelerates its onboarding process, but also creates a seamless experience for its sales team and customers.

How It Works

AgoNow combines their credit policies with Dun & Bradstreet’s world-class data and robust predictive analytics - all within NetSuite - providing the workflow automation and knowledge needed to make critical decisions quickly. At the same time, their sales organization is bringing on more new customers and growing share of wallet with existing customers.

Sales executives create a record for
 each customer in NetSuite. The NetSuite customer database is linked to the DNBi
 Risk Management platform, giving the sales rep information about the company and whether it’s a distributor in good financial standing based on predefined rules.

By optimizing the efficiency and performance of their credit management operation, AgoNow sees a company’s current - and future - ability to pay, provides instantaneous credit decisions to sales teams, validates, pre-screens and makes decisions on new customers applying for credit, plus much more.

“Implementing the solution was incredibly easy,” Denning said. “We set up our credit rules, trained users, and were running painlessly within a week. Since then, we haven’t had to call for any support issues.”

With Dun & Bradstreet’s DNBi Risk Management for NetSuite, AgoNow can take advantage of the benefits many businesses have realized using Dun & Bradstreet credit data*:

  • Decrease days sales outstanding by up to 5 days
  • Reduce resources needed by 75% with automated approvals
  • Capture 70% of dollars at risk in 20% of receivable portfolios

Learn more about how AgoNow used Dun & Bradstreet’s data integrated into NetSuite’s platform to streamline its business.

Read Case Study

*Based on typical results by companies using Dun & Bradstreet data.



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